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Store Policy
Customer Care
At NeuroInclusive Apparel, we know that buying from a small, parent-led business is not just about the product — it is about trust.
We are a Black-owned, SEND-mum-led brand creating hand-printed, inclusive clothing for Autistic, ADHD, and neurodivergent families. Every piece is made to order with care, and we treat each customer with the same care and respect.
If you have a question about your order, need help with sizing, or just want to check in before purchasing, we are happy to help.
📧 Email us anytime at hello@neuroinclusiveapparel.co.uk
📱 Message us on Instagram @NeuroInclusiveApparel
We aim to respond within 2–3 working days, often sooner. Please note that we are a small team, run by a real mum — no bots here.
Why this matters:
Creating a safe, human experience is just as important to us as the message on your clothing. You are not just a customer. You are part of a wider movement for inclusion and visibility.
Privacy & Safety
Your personal information is exactly that, personal.
We only collect what we need to fulfil your order and keep you informed. This includes your name, address, email, and payment information. Your data is stored securely and never sold or shared.
All payments are processed using encrypted, secure checkout systems like Stripe and PayPal, ensuring your information stays protected.
If you opt into marketing emails, you can unsubscribe anytime. We will never spam you.
Why this matters:
As a parent-led brand supporting neurodivergent families, we understand the importance of digital safety and trust. You deserve to shop in a way that feels respectful, protected, and pressure-free.
Payment Methods
Credit / Debit Cards
PAYPAL